You can visit this site without telling us who you are or revealing any information about yourself.
There are times, however, when we may need information from you to perform a service for you, enter into a contract or comply with a legal duty, but we want you to know that we will not distribute, sell or lease personal information to third parties for marketing purposes.
This privacy notice will let you know how we look after your personal information generally as well as when you visit our website and tell you about your privacy rights.
As it is important that the personal data we hold about you is accurate and current. We would ask that you keep us informed if your personal data changes during your relationship with us.
Layer Travel only asks for personal information that is relevant to bookings and as required by UK legislation. This is only collected and used in direct relation to your booking quotations and bookings.
We ask for information directly related to your booking and nothing else. This is the name of the lead person arranging a quotation and/or booking and details of party members.
Typically this will include names, date of births, address, telephone number, e-mail address, passport details (required for cruises and airline check-in) any special requirements, for example dietary, mobility assistance.
If the booking is on behalf of an organisation or company we may also need those details too where appropriate.
We retain your details securely for as long as as required by statute or contract but we do not not keep debit or credit card details. The details we hold are available on request and we do not share your details with third parties, other than the Travel Trust Trustees and the operators with whom your booking(s) is placed.
As an existing client we would like to contact you occasionally with our e-brochures or an interesting offer. If you would like to receive these please opt in on our contact us form. We do not send spam and you may unsubscribe at any time.
You can request details of the personal information that we hold about you or exercise any of your data rights, including rectification, erasure, restriction of processing, or objection by emailing firstname.lastname@example.org.
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us first.
We may use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. For example, to find out things such as the number of visitors to the various parts of the site.
This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.